Cancel Car2Go

Do you have a subscription to Car2Go and would like to cancel it? Please fill out the following form with your customer data. We will then create your cancellation letter and send it by post. This way you can be sure that your cancellation request will be processed quickly. Important: The cancellation letter will be sent by us on your behalf, but without your signature. The written form according to § 126 Bürgerliches Gesetzbuch (BGB) is not maintained.

Cancel Car2Go

First name

Last name

Email address

Reason for cancellation

I declare that I have read the Privacy Policy and I declare that I have read the General Terms and Conditions including the right of withdrawal contained therein and I agree to them.*

You give us permission to send the cancellation letter on your behalf and to charge the one-time fee of 32 Euro (including VAT) after the service has been provided.*

I want the letter to be printed and sent as soon as possible. Given the importance of quick processing, I have been informed and understand that the execution of the order behind immediately. I hereby consciously and voluntarily waive my statutory right of withdrawal.*

Car2Go Cancellation Letter

Car2Go

Attn: Customer Service / Administration

Barbara Strozzilaan 101

1083 HN Amsterdam

Nederland

City,

2025-04-26 (YYYY-MM-DD)

Subject: Request for Cancellation of Car2Go

Dear Sir/Madam,

I hereby inform you that I wish to terminate my agreement with Car2Go, in accordance with the cancellation period as stipulated in the applicable consumer legislation. I kindly request you to cancel my agreement immediately or on the earliest possible date.

I would appreciate receiving a written confirmation of the cancellation, including the exact end date of my contract, at my email address: .

Additionally, in accordance with the General Data Protection Regulation (GDPR), I request you to delete all personal data related to my membership and confirm once this process is completed. This request includes the removal of my data from all your systems and databases.

Thank you in advance for the proper handling of this cancellation.

Kind regards,

First Name Last Name
Street House Number
Postal Code City
Email Address
Phone Number
IBAN

Brand:Car2Go

Notice period:In many cases, a notice period of one month applies. This means your subscription will typically end one month after cancellation.
Note: The exact notice period may vary depending on the type of subscription or contract. Some services offer annual contracts, while others are cancelable monthly. To be sure of what applies to you, we recommend checking the terms on the official Car2Go website.

Questions about your subscription with Car2Go

Cancelling a subscription is usually possible through your online account, via email, or by sending an official cancellation letter. The exact procedure depends on the provider. Always check the terms on the brand’s website or use our cancellation service to make it fast and easy.

In most cases, your cancellation will be processed within a few business days. Keep in mind there may be a notice period, so your subscription may remain active until the end of the month. You will usually receive confirmation once the cancellation is complete.

Whether you're entitled to a (partial) refund depends on your subscription’s terms. With monthly subscriptions, refunds are rare, but for yearly contracts, a refund may be possible upon early termination. Always consult the brand’s general terms.

If your cancellation hasn’t been processed or you haven’t received confirmation, it's important to contact the provider’s customer service. Make sure you have proof of cancellation, such as a receipt or email. We can also assist you in ensuring a valid cancellation.

Cancel your Car2Go subscription with TerminationExperts

Want to cancel your subscription or contract with Car2Go? With TerminationExperts, it's quickly done. On our website, you can easily create a cancellation letter for Car2Go. Simply enter your details, and we will draft a professional letter. If you wish, we can handle the entire mailing process for a fixed fee of 32 Euro. This saves you time and avoids the hassle with customer service. Remember, you can also cancel directly and for free with Car2Go.

How does it work?

1. Select your service: choose the company you want to send the cancellation letter to on our website.

2. Enter your details: enter your personal information to generate a customized cancellation letter.

3. Choose between self-mailing or mailing by us: you can take over the cancellation letter for free and mail it yourself. If you wish, we will handle printing, stamping, and mailing for an all-inclusive price of 32 Euro.

Why waive the right of withdrawal?

Customers choose to waive the right of withdrawal because our service is executed immediately. This allows us to print, stamp, and send the letter directly to Car2Go.

After sending your cancellation letter

Immediately after sending your cancellation letter, we will send you a confirmation email. Within 14 days of your request, you will also receive a detailed invoice by email, with a 14-day payment term.

Do you have questions or need help filling in your details? Our customer service team is ready to assist you. Contact us at [email protected]. Please note: We do not have insight into Car2Go internal processing and cannot answer questions about the status of your cancellation. Processing can take up to 30 days. For specific questions about your cancellation, please contact Car2Go directly.

Other ways to cancel for free

1. By email: Send an email to Car2Go customer service with your cancellation request. The advantage is that you get written confirmation, although it may take a long time to get a response.

2. By phone: Call Car2Go customer service to cancel your subscription. The advantage is direct personal contact, but the disadvantages are long wait times and potentially pushy salespeople.

With Termination Experts, you take control of canceling your Car2Go subscription. Our service is designed to support you in an efficient and effective cancellation, without having to worry about sending the letter yourself.

When can you cancel your Car2Go subscription?

You can cancel your Car2Go subscription at any time through Termination Experts. We ensure that the cancellation occurs at a suitable time for you, without worries about the process.