FAQ - Frequently Asked Questions
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1. What services does Termination Experts provide?
You can instruct Termination Experts to create, print, and send a cancellation letter to the relevant company, requesting them to cease their services.
2. How is the processing of the cancellation letter handled?
The actual processing of the cancellation is not handled by Termination Experts. For various reasons, a cancellation request may not be honored. Therefore, always check your contract and options for termination yourself. We only send cancellation letters to the companies in our database and do our best to keep all addresses up to date. If an address is incorrect or outdated, let us know and we will resolve it together.
3. How much does it cost to send a cancellation letter via Termination Experts?
We charge a fixed price of 32 pounds for drafting, printing, and sending your cancellation letter.
4. How quickly will my cancellation letter be sent after request?
After receiving all necessary information, your cancellation letter will be sent within two working days.
5. Can I receive a copy of the cancellation letter?
Yes, you can find a digital copy of the cancellation letter in the order confirmation or request it via email.
6. Is the cancellation letter really sent to the organization?
Yes, once your cancellation letter is prepared, we ensure it is sent to the respective organization.
7. What happens if there is an error in my cancellation letter?
Contact us at [email protected] and we will correct the error and resend a new letter if necessary.
8. How do I know my cancellation has been processed by the organization?
Organizations typically confirm the processing of cancellations within a month. If in doubt, contact the organization directly.
9. Can I turn to you for any type of subscription or contract?
Yes, we support the cancellation of various types of subscriptions and contracts, regardless of the industry. Easily search our website for the company to which
10. What if I want to cancel my cancellation letter after it has been sent?
Due to our automated process, it is not possible to cancel cancellation letters once they have been sent. For cancellation of your termination, we recommend contacting the relevant organization directly.
11. Will I receive a confirmation when my cancellation letter has been processed?
Yes, many companies will notify you that the cancellation letter has been processed and until when the contract will still run. If you have doubts about the processing time, please contact the company to which you sent the cancellation letter directly.
12. What if my cancellation is not accepted by the organization?
If your cancellation is not accepted by the organization, please contact them directly for clarification. They will be able to explain why your cancellation request was denied. At Termination Experts, we ensure the correct sending of your cancellation letter, but the processing and confirmation are the responsibility of the organization itself.
13. Are your data on the companies always up to date?
We regularly collect and verify the address details of companies to ensure accuracy.
14. How can I contact you if I have questions?
You can reach us via email at [email protected].
15. Can I pay in installments?
Yes, we offer the option for installment payments. Please contact us for more information about the terms.
16. Is payment by cheque possible?
No, payments by cheque are not accepted for our services.
17. How long does it take for my cancellation letter to arrive at the organization?
Depending on mail processing, it may take several days to a week.
18. Can I come by in person for assistance?
Our office is not open for visitors, but we provide full support via email.
19. What payment method can I use to pay for the service?
You can pay using BancomatPay, Bancontact, bank transfer, Belfius, Blik, credit card, EPS, iDEAL, KBC, PayPal, Przelewy24, Satispay, SOFORT, and Trustly.
20. Do you also offer support after the cancellation letter is sent?
We offer support for questions regarding the shipment, but further handling should be discussed with the organization itself.
21. Is it possible to modify a cancellation letter after it has been sent?
Changes after sending are not possible; please contact the organization directly for any changes.
22. What happens if I am not satisfied with the service?
We believe it is important that you are satisfied. Please contact us so we can see what we can do for you.
23. Does Termination Experts have partnerships with certain organizations?
No, we operate completely independently from the organizations to which we send termination letters.
24. Can I provide feedback about your services?
Feedback is always welcome via our email address, and we greatly value your opinion.
25. How do you ensure the privacy of my data?
We strictly adhere to privacy legislation and handle your personal information with care.
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Chamber of Commerce number: 91200717
VAT number: NL865579817B01
Mailing address: Postbus 59777, 1040 LG, Amsterdam, Netherlands (no visiting address)